Claims Processing & Workflow Management
Claims made simple
- End-to-End Claims Lifecycle Coverage
- Structured and Secure Workflow
- Optimized Operations
Efficient claims processing is essential for insurers to exceed customer expectations and optimize operational costs. The CUBIS core system covers the entire claims lifecycle, including claim reporting, assessment, reserving, settlement of both material and non-material claims, and payment. With a focus on tracking processing times, the system enables insurers to manage deadlines and avoid bottlenecks in this critical process.
Hierarchical controls ensure that only authorized personnel can manage claims according to predefined limits based on claim type and size, providing a structured and secure workflow. This comprehensive approach to claims management helps insurers streamline operations, improve client satisfaction, and minimize processing delays.
Fraud Detection
Stay Ahead of Fraud
- Proactive Risk Mitigation
- Cost Reduction
- Claims Integrity
Claims fraud can be a costly issue for insurers, which is why our CUBIS system includes a dedicated fraud detection module. This module leverages data analysis and pattern recognition to identify suspicious claims and flag them for further investigation.
By catching potential fraud early in the process, insurers can protect themselves from significant financial losses and maintain a more accurate risk profile. This proactive approach to fraud detection not only reduces costs but also reinforces the integrity of the claims process, allowing insurers to allocate resources effectively and focus on legitimate claims.
Document Management System (DMS) Integration
Stay Organized
- Centralized Claim Documentation
- Quick and Secure Access
- Enhanced Efficiency
Given the document-intensive nature of claims management, the integration of a Document Management System (DMS) is crucial. The DMS centralizes and organizes all documentation related to each claim, from initial reports and assessments to final settlement papers.
This enables claims processors to access all necessary information quickly and securely, facilitating smoother operations and better compliance with regulatory standards. With robust DMS integration, insurers can ensure that all claim-related documents are readily available, well-organized, and easily accessible to authorized personnel, improving both the efficiency and accuracy of the claims process.
Claims Reporting & Analytics
Stay Informed
- Comprehensive Insights
- Data-Driven Decisions
- Daily Monitoring and Strategic Planning
The CUBIS system provides comprehensive reporting tools, enabling insurers to monitor claims performance through both statistical and managerial reports. These reports offer insights into key metrics such as claims frequency, average processing times, cost of claims, and settlement efficiency.
By analyzing this data, insurers can identify trends, evaluate the effectiveness of their claims processes, and make data-driven decisions to optimize their operations. Whether for daily monitoring or strategic planning, the claims reporting and analytics module empowers insurers with actionable insights into their claims management performance.
Connectivity & Integration
Stay Connected
- Customer Convenience
- Seamless Third-Party Integration
- Enhanced Accuracy and Speed
Our system supports seamless connectivity with external applications, allowing clients to report claims online through partner portals or mobile apps. CUBIS core system also integrates with industry-standard systems, such as Audatex, for automated damage assessment and communication with external claims assessors.
This connectivity not only improves customer convenience by enabling claims submission through various digital channels but also enhances the accuracy and speed of claims processing. By integrating with third-party systems, insurers can maintain a streamlined claims process that benefits both the company and its customers.
Efficiency, security, and innovation all in one platform – for you to accelerate, innovate, and grow your insurance business.